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How to contact the Welsh Revenue Authority (WRA) with queries about Land Transaction Tax and Landfill Disposals Tax.

Our online services are largely unaffected by coronavirus (COVID-19). We’ll continue to review and share updates. 

We’ve had to adapt some of our services and the way we operate. See full details at our service update in response to coronavirus (COVID-19)

From Monday 6 April 2020, our new helpdesk opening hours will be 10am to 3pm Monday to Friday. 

We appreciate your understanding and are sorry for any inconvenience caused.

For customer queries:

  • telephone the WRA on 03000 254 000 (Monday to Friday 9:30am to 4:30pm)
  • complete the WRA online contact form

If you phone we might ask you to complete our contact form so we can help you more effectively.

Please note, we provide guidance on tax rules however we do not provide tax advice.

You can also write to us at:

Welsh Revenue Authority
PO Box 110
Pontypridd
CF37 9EH

Tax opinions

See guidance on how to raise a WRA tax opinion

Please note, it may take up to 25 working days to respond to a request for a tax opinion depending on complexity

Media

For any media enquiries, please call 03000 254 770 or email news@wra.gov.wales.

Feedback

We are committed to regularly reviewing and improving our services. Your feedback is really important to us and we act on all feedback we receive.

Please provide your feedback.

Statistics

The WRA welcomes feedback about its statistics and related content. Please contact us if you wish to comment.

Contact us

Email: data@wra.gov.wales
Telephone: 0300 025 4670 (Head of Data Analysis)

Data Analysis Team
Welsh Revenue Authority
PO Box 110
Pontypridd
CF37 9EH

Complaints

If you would like to make a complaint, read the guidance.

Freedom of information requests

If you would like to make a freedom of information request, read the guidance.

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