3. How to apply

Your application will be refused if you have received an award within the last 28 days or 3 awards in the previous 12 months.

Or you can apply:

  • by phone between 9.30am and 5.30pm Monday to Friday on 0800 8595924 (free from a landline) or 033 0101 5000 (local rate)
  • by post (download the form)

To apply for the Discretionary Assistance Fund you will need:

  • your national insurance number
  • your full name
  • your date or birth
  • your contact telephone numbers including a working mobile number
  • full names, dates of birth and national insurance numbers for everyone living in your household
  • your current full address and postcode
  • your address history
  • your prison address (if recently released)
  • if applicable your tenancy start date and full details of the property you are moving to
  • details of benefits you receive and how much you get
  • details of any organisations helping you
  • details of household income and expenses
  • details of your savings
  • what you need from DAF
  • details of why you need help and any supporting information (for example a police crime reference number if you are victim of a crime)

A registered partner organisation can help you complete your application or apply on your behalf.  They include:

  • local authorities
  • housing associations
  • advice and guidance organisations
  • charities
  • prison services
  • health services

We advise that you contact a partner organisation if you want to apply for a grant for white goods or household furniture.

If you are unsure who can help you, contact your local authority or citizen’s advice.