What we do

We provide expert child-focused advice and support, safeguard children and make sure their voices are heard in family courts across Wales so that decisions are made in their best interests.

We may only become involved in a family law case when required by the court.

We are not a legal service and cannot provide legal advice.

Read more about what we do

Corporate information

Category

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Contact

If you wish to contact us, please email our Central Administration and Processing Team – CafcassCymruCAPT@gov.wales

Alternatively, you can contact us via the Central Administration and Processing Team by telephone on 03000 255600. Rydym yn croesawu galwadau yn Gymraeg neu’n Saesneg / We welcome calls in Welsh or English.

Please note, we are unable to provide legal advice or discuss confidential information with anyone who is not a named party in respect of a children’s case. We will ask you to confirm your identity with security questions when contacting us.

If you have any concerns that a child’s safety or welfare is being put at risk and the risk is immediate and urgent, please contact the police directly.

Postal address

Cafcass Cymru
Welsh Government
Cathays Park
Cardiff
CF10 3NQ

For press and general enquiries please email Cafcasscymru@gov.wales.

Children and young people can email us at MyVoiceCafcassCymru@gov.wales.

Our offices

Aberystwyth

Rhodfa Padarn,
Llanbadarn Fawr,
Aberystwyth,
Ceredigion,
SY23 3UR

Please do not send post to the this address. All post should be addressed to our postal address listed above.

Caernarfon

Welsh Government
Unit 5, Block A
Victoria Dock
Caernarfon
LL55 1TH

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Cardiff

Welsh Government, 
Cathays Park, 
Cardiff,
CF10 3NQ

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Carmarthen

Government Buildings, 
Picton Terrace, 
Carmarthen,
SA31 3BT

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Llandudno Junction

Welsh Government, 
Sarn Mynach, 
Llandudno Junction,
LL31 9RZ

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Llandrindod Wells

County Hall,
Spa Road East,
Llandrindod Wells,
LD1 5LG

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Merthyr Tydfil

Rhydycar Business Park, 
Merthyr Tydfil,
CF48 1UZ

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Newport

Oak House,
Celtic Springs, 
Newport,
NP10 8BD

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Newtown

Ladywell House, 
Park Street, 
Newtown,
SY16 1JB

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Swansea

Welsh Government Buildings, 
Penllergaer Business Park, 
Llys-Y-Ddraig, 
Swansea,
SA4 9NX

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Wrexham

Unit B
Yale Business Park
Ellice Way
Wrexham
LL13 7YL

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