The Planning Inspectorate

What we do

The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales.

Key people


General enquiries, information about appeals in Wales or copies of decisions.

Telephone - 0303 444 5940

E-mail -

Queries relating to our online appeals service

Telephone - 0303 444 5000 

E-mail -

Christmas opening times

Please note our general enquiry line will be open between the following hours over the Christmas period:

  • Monday 23rd December: 8:30 and 15:00
  • Tuesday 24th December: 8:00 and 14.00
  • Friday 27th December: CLOSED
  • Monday 30th December: 10:00 and 14:00
  • Tuesday 31st December: 10:00 and 14.00
  • Wednesday 1st January: CLOSED. 

Postal address

The Planning Inspectorate
Crown Buildings
Cathays Park
CF10 3NQ