Social care

Guidance and services

• Well-being statement for people who need care and carers
  Explains what well-being means for people who need care and support and carers who need support.
• Sustainable social services third sector grant: application form
  Complete this form to apply for the sustainable social services third sector grant.
• Welsh language in health and social care
  How we plan to improve availability of Welsh language services in health and social care.
• Social services national outcomes framework: technical guidance
  Guidance on how to measure improvements in social care.
• Continuing NHS Healthcare (CHC): retrospective claims (WHC/2015/039)
  Guidance for health boards and trusts on proof of payment for reimbursement of retrospective CHC claims.
• The law on care and support: older people
  How the law on social services and well-being helps older people.
• Evaluating social services support for carers
  Documents to help local authorities get feedback from carers on care and support services.
• Social services national outcomes framework: factsheet
  Explains the social services national outcomes framework and how it will help people who need care and support and carers.
• Social services codes of practice
  Guidance for local authorities and social care professionals on their responsibilities under the Social Services and Well Being (Wales) Act 2014.
• Welsh language in social care: guidance for staff
  Advice to help you provide social care and social services to patients in Welsh.
• Sustainable social services third sector grant 2020 to 2023: guidance
  Guidance on what is available, who is eligible and how to apply for the sustainable social services third sector grant.
• Social services and well-being legislation (WHC/2015/045)
  Guidance on the sections of the law on social care that are relevant to health boards and trusts.
• The law on care and support: people with disabilities
  How the law on social services and well-being helps people with disabilities.
• Evaluating social services support for parents
  Documents to help local authorities get feedback from parents on care and support services.
• Social services performance measures 2018 to 2019: technical guidance
  Guidance to help local authorities measure the performance of their social services.
• Joint adoption service arrangements for local authorities
  The regulations that outline how local authorities must work together on adoption services.
• The law on care and support: summary
  A summary of the Social Services and Well Being (Wales) Act 2014 and how it affects health and care services.
• Evaluating social services support for children
  Documents to help local authorities get feedback on care and support services for children.
• Handling child protection cases across borders
  Guidance for health boards and NHS trusts on how to work with other countries to protect children.
• Flu vaccinations for residential care and nursing home staff in 2018 (WHC/2018/036)
  Advice on the free NHS flu vaccination programme for staff working in care and nursing homes.
• Individual care plans: guidance for patients with chronic conditions
  How a care plan can help improve your health and well-being if you have a long term health condition.
• Advocacy standards and outcomes framework for children and young people
  The standards advocacy service providers have to meet when supporting children and young people.
• The law on care and support: summary for social workers
  How the Social Services and Well-being (Wales) Act affects social workers.
• Improving outcomes for children: phase 3 (2018 to 2021)
  Sets out the 3 work streams for the next stage of the programme.
• Unaccompanied asylum seeking children: guidance for professionals
  Social workers and foster carers can use these leaflets to help unaccompanied asylum seeking children.
• Intercountry adoption guidance
  Guidance for local authorities and voluntary adoption agencies on the adoption of children who are a national of a different country.
• Ministerial advisory group for carers: annual plan 2018 to 2019
  What we are doing to support and improve the lives of carers.
• The law on care and support: summary for social care staff
  How the Social Services and Well-being (Wales) Act affects social care staff.
• Review and monitoring of a child or young person’s care and support plan
  Standards for Independent Reviewing Officers (IRO) when reviewing the care of looked-after children.
• Guidance for adult placement services
  Guidance to help providers of adult placement services meet regulations.
• Regulation and inspection of social care: summary
  How the law on regulation of social care makes sure that care and support services are as good as they can be.
• Directions for the delivery of the National Adoption Service
  What local authorities must do to ensure effective joint arrangements to deliver adoption services are in place.
• The law on care and support: summary for occupational therapists
  How the Social Services and Well-being (Wales) Act affects occupational therapists.
• Guidance for regulated advocacy services
  Guidance to help providers of regulated advocacy services meet regulations.
• Measuring social services performance: code of practice
  Guidance for local authorities on how to measure progress on improving care and support services.
• Directions for providing a National Adoption Service: letter
  Letter to local authorities about laws requiring them to work together to provide a National Adoption Service.
• Supporting people moving to a care home
  Guidance for care homes on what to include in a welcome pack for new residents.
• The law on care and support: summary for healthcare workers
  How the Social Services and Well-being (Wales) Act affects healthcare workers.
• Guidance for regulated adoption services
  Guidance to help providers of regulated adoption services meet regulations.
• Performance measurement framework for local authorities: factsheet
  The aim of the framework and how it will help improve care and support services.
• Charging for social care
  Local authorities can charge for the social care and support a person receives.
• Guidance for regulated fostering services
  Guidance to help providers of regulated fostering services meet regulations.
• Social services complaints procedure
  Guidance for local authorities on how to handle complaints about social services.
• Safeguarding: guidance for organisations
  Guidance to help organisations follow the law on safeguarding and protecting the welfare of people.
• Young people leaving foster care
  Guidance to help professionals who make arrangements for young people leaving care.
• Guidance for providers of care home and domiciliary support services
  Guidance to help providers and responsible individuals meet regulations.
• Review of low and medium secure placements in independent hospitals (WHC/2016/019)
  Details of a review on mental health and learning disability placements in independent hospitals.
• The law on care and support: carers
  Factsheet on carers' rights and the support available to them.
• Mealtimes in care homes
  Guidance for care homes to help them provide positive dining experiences for residents.
• Recording progress on personal outcomes in a care plan: guidance
  Guidance for local authorities and social workers on how to measure improvements to the lives of carers and the people they care for.
• General social care functions of local authorities: code of practice
  What local authorities must do to follow the law on social care.
• Continuing NHS Healthcare (CHC): retrospective claims (WHC/2016/003)
  Additional guidance for health boards and trusts on proof of payment for reimbursement of retrospective CHC claims.
• The law on care and support: young people
  How the law on social services and well-being helps young people.
• Evaluating social services support for adults
  Documents to help local authorities get feedback on adult care and support services.

Policy and background Includes strategy, reports, projects and assessments.

• Resilience of health and care services: 2017 to 2018
  Report
  A review of how well health and care services managed over winter 2017 to 2018.
• Understanding the social care experiences of citizens: a citizen’s jury report
  Report
  Findings of a public group who met to discuss what matters in social care.
• Understanding the social care experiences of citizens: final report
  Report
  A review to find out if the Social Services and Well-being (Wales) Act has helped to improve social care.
• Social services national outcomes framework: children's rights impact assessment
  Impact assessment
  How the social services national outcomes framework will affect children's rights.
• Strategy for older people 2013 to 2023
  Policy and strategy
  What we will do to ensure the well being of people aged over 50.
• Paying for care: research March 2019
  Report
  Findings of a survey on the public's understanding of social care and paying for care.
• Social services national outcomes framework: Welsh language impact assessment
  Impact assessment
  An assessment of how the social services national outcomes framework will promote Welsh language standards.
• Strategy for older people 2013 to 2023: delivery plan
  Policy and strategy
  The actions we will take to ensure the well being of people aged over 50.
• Social services national outcomes framework: equality impact assessment
  Impact assessment
  How the social services national outcomes framework will affect equality of opportunity.
• Review on the neglect of older people living in care homes
  Report
  A report on the experiences of older people living in care homes in Gwent (Operation Jasmine).
• Social Services and Well-being (Wales) Act 2014: children's rights impact assessments
  Impact assessment
  An assessment of how parts of the Social Services and Well-being Act affect children’s rights.
• Social services: report by the independent commission
  Report
  Independent report on social services with recommendations on how to improve them.
• Response to the Flynn Report (Operation Jasmine)
  Report
  Recommendations from public bodies on how to ensure the well-being of older people in care homes.
• Social Services and Well-being (Wales) Act 2014: equality impact assessments
  Impact assessment
  How parts of the Social Service and Well-being Act affect equality of opportunity.
• Response to the Flynn Report (Operation Jasmine): safeguarding boards
  Report
  Recommendations from safeguarding boards on how to ensure the well-being of older people in care homes.
• Social Services and Well-being (Wales) Act 2014: Welsh language impact assessment
  Impact assessment
  An assessment of how the Social Services and Well-being Act affects the Welsh language.
• Adoption disruption study: final report
  Report
  A report on the challenges faced by adoptive families and the support services needed to help prevent disruption.
• Social services national outcomes framework: annual report 2017 to 2018
  Report
  The progress we have made in improving care and support services from 2017 to 2018.
• Social services: strategy
  Policy and strategy
  What we will do to ensure that social services provide good quality care and support.
• Adoption disruption research study
  Report
  Results of a research study to find out why some adoption placements do not work out.
• Social services national outcomes framework
  Policy and strategy
  How we will measure progress on improving care and support services.
• Adoption support services
  Report
  Report of a study of adoption agencies and adoptive parents on post adoption support services.
• Social services complaints procedure: impact assessment
  Impact assessment
  An assessment of the possible impacts of our social services complaints procedure.
• Adults with learning disabilities: policy and practice statement
  Policy and strategy
  What we are doing to improve the lives of people with a learning disability.
• Use of antipsychotic medication in care homes
  Report
  Report and recommendations on the use of antipsychotic medicines in the treatment of dementia.