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All babies cry and sometimes it can be hard to cope with. Crying is your baby’s way of telling you what they are thinking and feeling, and that they need your help to soothe them. With time, you'll get to know your baby, and what their different cries mean.

Your baby may cry when they are:

  • Hungry - your baby may need to feed more often than you think.  If it has been an hour since the last feed your baby may be hungry.
  • Lonely - your baby feels safe when they can see your face, hear your voice, smell you and feel your touch. Crying is their way of asking to be held to feel safe.
  • Wet or dirty - check to see if their nappy is wet or dirty.
  • Tired - your baby may be tired, try gentle rocking in a dimly lit room.
  • Too hot or too cold - generally you can dress your baby with one more layer than you have on. For advice on safe temperatures and dressing see: 
  • Uncomfortable - your baby may feel uncomfortable because of something scratchy like clothing tags or a zip.
  • Overstimulated - your baby may have got too excited, especially if there have been lots of visitors or things going on, with lots of sounds, sights and smells. Try taking your baby to a room without other people and near a plain wall.
  • Unwell or have a fever - if they have a high temperature, they may have an illness. If you think there’s something wrong ring NHS 111 Wales for advice. You can call them on 111.

Ways to try and comfort your crying baby:

  • Holding your baby where they will be able to see you easily or feel your familiar heartbeat. During a baby's first month, they can focus only as far as the face of the person holding them.
  • Hold your baby close, smile at them, talk, sing or hum. Humming is also calming for adults, creating rhythmic vibrations.
  • Try stroking your baby’s back or gently sway to create a rhythm that is reassuring.
  • Skin to skin contact, like baby massage, can soothe your baby and you may find it relaxing too.
  • If you’re breastfeeding, offer the breast.
  • If you’re bottle feeding, consider offering a dummy. Sterilise dummies as with bottles. Don’t dip them in anything sweet and try to limit their use.
  • Give your baby a bath or try going for a walk or drive together.

Every baby is different. You might need to try several things before you find one that works for your baby.

Remember - Never shake your baby. This can damage their brain. Always support your baby’s neck and head whenever you lift them or lay them down.

If it is getting too much for you, put your baby in a safe place (e.g. a clear, safe cot away from animals) and leave the room for just a moment until you feel calmer. Or ask a friend or family member to care for your baby for a while so you can have time to feel better.  You may also find it helpful to contact the Cry-sis (English language) helpline on 08451 228 669

If you are worried about your baby’s crying, ask your health visitor or GP for advice. It might help to keep a record of how often and when your baby cries.

Look after yourself

Meeting up with other parents may help remind you that you're not alone. Your Family Information Service will be able to tell you what’s on in your area.

If you want to learn more about positive parenting, find out what parenting support and groups your Local Authority offer.

Family Lives offer a confidential and free helpline service for families in Wales on any aspect of parenting and family life. To speak to someone call 0808 800 2222 or visit Parenting and Family Support – Family Lives to access the live chat. 

Parent Talk Cymru (Action for Children) offer a free and confidential live chat with a parenting coach available in English and Welsh. Visit Parent Talk Cymru.