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Individuals engaged on the Employability Skills programme will continue to be supported.

Procedures have been put in place to allow the continued operation of the Employability Skills programme.

The Employability Skills programme team have the necessary equipment to work from home.

The Employability Skills programme training providers have been preparing for remote working using digital solutions. The practice of home working is likely to increase in the near future.

The Employability Skills programme team can be contacted at

Signing up

Individuals who wish to sign up the Employability Skills Programme can do so through their Work Coach at the Job Centre or through Working Wales.

You should contact Working Wales by calling 0800 028 4844 or emailing


Training providers are being asked to provide training, advice and support to learners virtually where possible. Learners should contact their learning providers for more information.

We are encouraging learning providers to support learners to continue their learning, even in self-isolation, where it is possible to do so.

Learning providers have been asked to use available technologies (for example Skype and Microsoft Teams) to work with learners on a virtual basis; where it is possible to do so. Individual providers will be able to let people know what specific plans are in place for this.

Providers should make every effort to carry out reviews using virtual methods. Training providers should keep records of virtual contact and retain relevant evidence (for example emails) from learners and employers.