We are here to help and treat you with respect.
In turn, we expect you to be courteous and not behave unacceptably.
Customer Contact Centre opening times:
Monday to Friday: 09:00 to 16:00
0300 062 5004
Rydym yn croesawu galwadau’n Gymraeg / We welcome calls in Welsh.
Enquiries can be submitted via RPW Online at any time.
Postal address
Rural Payments Wales
PO Box 251
Caernarfon
LL55 9DA
Online
All messaging with RPW must be sent through your RPW Online account.
If you have not registered with RPW Online then please visit the how to register section of the website.