Customer contact centre
0300 062 5004
The helpdesk is open:
- Monday 8.30am to 5pm
- Tuesday 8.30am to 5pm
- Wednesday 8.30am to 5pm
- Thursday 8.30am to 5pm
- Friday 8.30am to 4.30pm
Postal address
Rural Payments Wales
PO Box 251
Caernarfon
LL55 9DA
Online
All messaging with RPW must be sent through your RPW Online account.
If you have NOT registered with RPW Online then please visit the how to register section of the website.