Customer contact centre
0300 062 5004
The helpdesk is open:
- Monday 8.30am to 5pm
- Tuesday 8.30am to 5pm
- Wednesday 10am to 5pm
- Thursday 8.30am to 5pm
- Friday 8.30am to 4.30pm
Postal address
Rural Payments Wales
PO Box 1081
Cardiff
CF11 1SU
Online
Do not use this form if you have an RPW Online account – all messaging with RPW must be sent through your account.
If you have NOT registered with RPW Online then please visit the how to register section of the website or contact us on the form below.