The customer contact centre will be unavailable to take calls from 12pm on 24 December 2024 to 1 January 2025, please accept our apologies for any inconvenience caused.
RPW Online will be unavailable due to essential maintenance on:
- Tuesday 28 January 2025 from 15:00 to 20:00
- Tuesday 11 February 2025 from 15:00 to 20:00
- Wednesday 12 February 2025 from 17:00 to 21:00
There is also a planned maintenance exercise taking place on:
- Saturday 21 December to Sunday 22 December 2024
This may result in the Online service being intermittent through the day. Our apologies for any inconvenience.
We will never call or email you to ask for financial information or to transfer money to another account. Report any suspicious transactions to your bank.
on RPW Online
Requirements for RPW Online
For the best user experience, you should use a computer, laptop or tablet.
Farm businesses are reminded to always keep operating systems, browsers and applications up to date.
Your browser will often update automatically but you can also check for and install browser updates manually using the help links below.
- Microsoft Edge:
Microsoft Support Pages - Edge update settings - Safari:
Apple Support Pages - Updating Safari - Chrome:
Google Support Pages - Updating Chrome
Applications
You will also need the latest version of Adobe Reader DC installed in order to view any PDF documents. Adobe Reader DC is also used when saving or printing an online map.
The latest version of Adobe Reader DC can be accessed from the Adobe website.
Apply for and manage rural payments, manage your business or customer information.