Use this online form if you’ve paid money to us in error to arrange for it to be returned to you.
Before you start
You cannot save a partly completed form so make sure you have the following information first.
Information you need
To complete this online form, you’ll need:
- your details
- your reason for the payment error
- date and details of the original payment made
- bank details of the person to receive the refund
If you need help or would like this form in a different format, contact us.