Whitbread Group PLC

Leading UK hospitality business Whitbread Group PLC, which has more than 800 hotels, 400 plus restaurants and in excess of 36,000 employees, is reaping the rewards of its strong commitment to apprenticeships.

The business has discovered that its staff retention rate is 10% higher for apprentices, which equates to £5 million in reduced costs, increased sales and better guest experience.

Apprenticeships from Levels 2 to 5 are delivered by Lifetime Training, in partnership with Cambrian Training Company in Wales, for staff ranging from chefs, housekeepers and receptionists to managers and team and project leaders. 

Over the past year, more than 270 employees have achieved an apprenticeship and in excess of 2,000 are working towards one across the UK. Apprenticeship Champions supports learners across the business.