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How to change your WEFO Online security preference.

First published:
14 January 2021
Last updated:

Changing your security preference for your WEFO Online account.

Go to sign in to WEFO Online:

  • select Sign in
  • enter your Government Gateway user ID and Password and select Sign in
  • enter the Access code shown on the Authenticator app, Text message or Voice call and select Continue
  • select your user name
  • select Profile Management

To change a security preference that you have already set, select Update

update Text message option:

  • select Change your phone number and select Continue
  • select Yes then select Continue
  • enter UK mobile phone number and select Send access code
  • enter the Access code shown on the text message and select Continue
  • you’ve set up additional security, select Continue

update Voice call option:

  • select Change your phone number and select Continue
  • enter valid UK phone number and select Call me
  • enter the Access code from the voice call and select Continue
  • you’ve set up additional security, select Continue

update Authentication app for smartphone or tablet option:

  • select Change your app and select Continue
  • select Continue
  • enter the Access code shown on the Authenticator app and select Continue
  • enter App name and select Continue
  • you’ve set up additional security, select Continue
     

If you want to add a new security preference and need further guidance please refer to: How to add an additional security preference

If you want to remove a security preference already set and need further guidance please refer to: How to remove your security preference