How to change your WEFO Online security preference.
Changing your security preference for your WEFO Online account.
Go to sign in to WEFO Online:
- select Sign in
- enter your Government Gateway user ID and Password and select Sign in
- enter the Access code shown on the Authenticator app, Text message or Voice call and select Continue
- select your user name
- select Profile management
- select How you get access codes
To change a security preference that you have already set for Text Message option, select Change:
- select Change your phone number and select Continue
- select Yes then select Continue
- enter UK mobile phone number and select Send access code
- enter the Access code shown on the text message and select Continue
- you’ve set up additional security, select Continue
To change a security preference that you have already set for Voice call option, select Change:
- select Change your phone number and select Continue
- enter valid UK phone number and select Call me
- enter the Access code from the voice call and select Continue
- you’ve set up additional security, select Continue
To change a security preference that you have already set for Authenticator app for smartphone or tablet option, select Change:
- select Change your app and select Continue
- select Continue
- enter the Access code shown on the Authenticator app and select Continue
- enter App name and select Continue
- you’ve set up additional security, select Continue
If you want to add a new security preference and need further guidance please refer to: How to add an additional security preference
If you want to remove a security preference already set and need further guidance please refer to: How to remove your security preference