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The research explores satisfaction with the private rented sector (PRS); considerations and processes involved in finding new PRS properties; and views on tenancy security.

Main findings

  • Tenant’s aspirations for their future housing: younger participants had aspirations to become owner-occupiers; participants who were older, living alone or were single parents more likely to express an interest in moving to the social sector.
  • The current two-month minimum notice period for Section 21 notices was reported to create insecurity, stress and mental health issues in those participants who have experienced eviction.
  • Lack of awareness of tenancy support amongst landlords. There is a view that more training is needed for landlords around complex factors which can affect tenancies such as mental health.
  • Finding a deposit was the biggest issue facing tenants, especially as deposits often had to be paid before a deposit from a previous rental property was returned.
  • Increasing demand and competitiveness of the private rented sector making it more difficult to find suitable accommodation. Some participants had settled for a new property that didn’t meet their needs, or had to stay with friends after receiving a Section 21 notice.
  • Increasing the two month notice period was welcomed by participants based on their experiences
  • Participants felt that 6 months would be more necessary for tenants living in rural areas, because of a lack of available properties.
  • Participants welcomed notice periods which were fair on both landlords and tenants suggesting 3 or 4 months.

Reports

Understanding tenant experiences of the private rented sector
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Contact

Rhian Davies

Telephone: 0300 025 6791

Media

Telephone: 0300 025 8099

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