Understanding tenant experiences of the private rented sector

Main findings

• Tenant’s aspirations for their future housing: younger participants had aspirations to become owner-occupiers; participants who were older, living alone or were single parents more likely to express an interest in moving to the social sector.
• The current two-month minimum notice period for Section 21 notices was reported to create insecurity, stress and mental health issues in those participants who have experienced eviction.
• Lack of awareness of tenancy support amongst landlords. There is a view that more training is needed for landlords around complex factors which can affect tenancies such as mental health.
• Finding a deposit was the biggest issue facing tenants, especially as deposits often had to be paid before a deposit from a previous rental property was returned.
• Increasing demand and competitiveness of the private rented sector making it more difficult to find suitable accommodation. Some participants had settled for a new property that didn’t meet their needs, or had to stay with friends after receiving a Section 21 notice.
• Increasing the two month notice period was welcomed by participants based on their experiences
• Participants felt that 6 months would be more necessary for tenants living in rural areas, because of a lack of available properties.
• Participants welcomed notice periods which were fair on both landlords and tenants suggesting 3 or 4 months.