The Welsh Government has commissioned IFF Research to undertake the Trade Survey for Wales. The aim of this survey is to improve our understanding of trade flows into and out of business operations in Wales. This in turn helps us to improve business support interventions around trade. To help us achieve this, IFF Research will be gathering information through an online survey of businesses.

The Welsh Government is the data controller for the research. The Welsh Government will receive a copy of the data collected by IFF Research.

The information collected during the project will be included in a report published on the Welsh Government website, though no information that allows individual businesses to be identified will be made public.

Your participation in this research is completely voluntary. However, your views and experiences are important in order to help inform Welsh Government policies.

The contact for this research at IFF Research is:

Jeffy Henderson
Email: jeffy.henderson@iffresearch.com
Telephone: 020 7250 3035

What personal data do we hold and where do we get this information?

Personal data is defined under the General Data Protection Regulation (GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.

The Welsh Government has provided IFF Research with your company name and company contact details, sourced from the Office for National Statistics.

As part of this research, we will collect the following personal information for individuals who agree to be re-contacted to clarify any question responses:

  • name
  • job title
  • telephone number
  • email address.

This personal data will not be used for any other reason than re-contact regarding the Trade Survey for Wales.

Though not personal data, any commercial information you provide will be held in confidence and used for statistical and research purposes only. No information that allows individual businesses to be identified will be made public.

Your participation is voluntary and if you do not wish to take part or be sent reminders then please email tradesurveyforwales@iffresearch.com and your details will be removed. IFF Research will only use your email address and telephone number for the purposes of this research project.

If you raise a query or complaint and provide personal data when requesting a response, the researcher will forward the request only to the relevant official or contact at IFF Research and subsequently delete the personal data.

What is the lawful basis for using your data?

The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government.

Participation is completely voluntary. Research studies such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities. The information collected in this research will be used to:

  • identify and improve business support needs
  • support competitiveness and productivity in Wales
  • strengthen the case on what matters most for Wales when negotiating future trade deals
  • provide a better public understanding of the Welsh economy with new economic statistics.

How secure is your personal data?

Research data provided to IFF Research is always stored on a secure server, based in the UK. The data can only be accessed by a limited number of researchers working on this project. IFF Research will only use this data for research purposes. IFF holds ISO/IEC 27001:2005 accreditation (the international standard for information security).

When conducting surveys, IFF Research use a survey software programme called IBM’s SPSS Dimensions. We have ensured that IBM’s SPSS Dimensions is GDPR compliant and meets our expectations in terms of the security of any data collected via the software.

IFF Research has procedures to deal with any suspected data security breaches. If a suspected breach occurs, this will be reported to the Welsh Government who will notify you and any applicable regulator where we are legally required to do so.

Personal data provided to Welsh Government is held on secure servers, and for this project a folder has been created that has access restricted only to the immediate research team. The personal data you provide will be stored in this restricted folder. The information will only be used for research purposes.

All data gathered through this research will be reported in an anonymised format. It will not contain your contact details and any personal or commercially identifiable information in open-ended answers will be removed. Welsh Government will use the information gathered to produce analyses that will be published on the Welsh Government website. This report will not include any information that could be used to identify individual participants or businesses.

How long do we keep your personal data?

IFF Research will hold personal data during the contract period, and any personal data not already removed during the tabulation of data will be deleted by IFF Research three months after contract end. This includes your contact details.

IFF Research will provide a final dataset to the Welsh Government for approval and signoff by March 2020.  Welsh Government will store this securely, and will remove any re-contact information within two years from dataset sign-off. The Welsh Government makes sure that any other answers to the survey are only retained in a way that does not make you identifiable and are therefore not personal data (for example, by condensing unusual values into a single category). Because non-personal data cannot be linked back to you, Welsh Government retains it indefinitely. That is done to allow for ongoing analysis and to understand trends over time. No information that allows individual businesses to be identified will be made public.

Individual rights

Under GDPR, in relation to the personal information you provide as part of this project, you have the right:

  • to access a copy of your own data
  • for us to rectify inaccuracies in that data
  • to object to or restrict processing (in certain circumstances)
  • for your data to be ‘erased’ (in certain circumstances)
  • to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.

The contact details for the Information Commissioner’s Office are:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745 or 0303 123 1113
Website: Information Commissioner’s Office

Further Information

If you have any further questions about how the data provided as part of this study will be used by the Welsh Government or wish to exercise your rights using the General Data Protection Regulation, please contact:

Cerys Ponting
Email: cerys.ponting@gov.wales
Telephone: 0300 025 7342

The Welsh Government’s Data Protection Officer can be contacted at:

Welsh Government
Cathays Park
Cardiff
CF10 3NQ
Email: dataprotectionofficer@gov.wales