This report is designed to inform future decisions in relation to embedding quality systems within advice and information in Wales.
This is the latest release
Objectives
- Map existing quality standards relating to information an advice on welfare rights, debt and financial capability, discrimination and housing issues amongst advice and information providers in Wales.
- Propose possible options for implementing a set of common quality standards relating to the provision of information and advice in these areas.
Reports
Options for developing quality standards for information and advice providers in Wales , file type: PDF, file size: 2 MB
PDF
2 MB
If you need a more accessible version of this document please email digital@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.
Options for developing quality standards for information and advice providers in Wales: summary , file type: PDF, file size: 638 KB
PDF
638 KB
If you need a more accessible version of this document please email digital@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.
Contact
Semele Mylona
Telephone: 0300 025 6942
Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.
Media
Telephone: 0300 025 8099
Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.