This report is designed to inform future decisions in relation to embedding quality systems within advice and information in Wales.
This is the latest release
- Map existing quality standards relating to information an advice on welfare rights, debt and financial capability, discrimination and housing issues amongst advice and information providers in Wales.
- Propose possible options for implementing a set of common quality standards relating to the provision of information and advice in these areas.
Options for developing quality standards for information and advice providers in Wales
file type: PDF, file size: 2 MB
Options for developing quality standards for information and advice providers in Wales: summary
file type: PDF, file size: 638 KB
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