An important part of fulfilling our responsibilities to learners includes understanding learner needs and experiences.
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Therefore, a survey of post-16 learners' satisfaction with their learning experiences was commissioned.
The survey took place between July and August 2003, and involved over 6,200 learners from further education; work-based learning and accredited.
A series of workshops were held with providers to disseminate the survey findings with the purpose of using the findings to help drive up quality standards in their own provision. A separate report was produced, highlighting best practice in a range of areas, including marketing, learner support and management of learning.
These fact sheets provide a quick reference to satisfaction and quality ratings for different types of learner.
Each fact sheet provides headline information on:
- overall satisfaction with learning experience
- satisfaction with teaching/training
- expectations of learning
- pre entry
- problems experienced.