An important part of fulfilling our responsibilities to learners includes understanding learner needs and experiences.

Therefore, a survey of post-16 learners' satisfaction with their learning experiences was commissioned.

The survey took place between July and August 2003, and involved over 6,200 learners from further education; work-based learning and accredited.

A series of workshops were held with providers to disseminate the survey findings with the purpose of using the findings to help drive up quality standards in their own provision. A separate report was produced, highlighting best practice in a range of areas, including marketing, learner support and management of learning.

Fact sheets

These fact sheets provide a quick reference to satisfaction and quality ratings for different types of learner.

Each fact sheet provides headline information on:

  • overall satisfaction with learning experience
  • satisfaction with teaching/training
  • expectations of learning
  • pre entry
  • problems experienced.

Reports

National Learner Satisfaction Survey for Wales, 2003
, file type: PDF, file size: 1 MB

PDF
1 MB
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National Learner Satisfaction Survey for Wales, 2003: summary
, file type: PDF, file size: 677 KB

PDF
677 KB
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National Learner Satisfaction Survey for Wales, 2003: regional report (north Wales)
, file type: PDF, file size: 136 KB

PDF
136 KB
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National Learner Satisfaction Survey for Wales, 2003: regional report (mid Wales)
, file type: PDF, file size: 135 KB

PDF
135 KB
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National Learner Satisfaction Survey for Wales, 2003: regional report (south west Wales)
, file type: PDF, file size: 131 KB

PDF
131 KB
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National Learner Satisfaction Survey for Wales, 2003: regional report (south east Wales)
, file type: PDF, file size: 134 KB

PDF
134 KB
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National Learner Satisfaction Survey for Wales, 2003: fact sheet (adult continuing education)
, file type: PDF, file size: 453 KB

PDF
453 KB
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National Learner Satisfaction Survey for Wales, 2003: fact sheet (further education)
, file type: PDF, file size: 886 KB

PDF
886 KB
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National Learner Satisfaction Survey for Wales, 2003: fact sheet (work-based learning)
, file type: PDF, file size: 452 KB

PDF
452 KB
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Learner satisfaction: provider workshop report
, file type: PDF, file size: 996 KB

PDF
996 KB
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