We welcome emails from anyone experiencing domestic abuse and sexual violence, their friends and family, colleagues or practitioners seeking professional advice.

When using the text service with the Live Fear Free helpline please remember to do this when safe to do so, and to delete messages that could be found by others (your abusive partner/family members included).

To start a conversation with us via email all you need to do is email us from info@livefearfreehelpline.wales and this will come through to an experienced and highly trained Live Fear Free helpline support worker. 

An individual email will then be created by the Helpline and they will respond to you within 24 hours.

Depending on your circumstances, there may be times when the worker will suggest that you speak to the helpline so they can provide timely assistance. You can do this in a time which suites you or if you give us a safe contact number we can call you.