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Information on people’s use of and satisfaction with GPs, hospitals and out of hours services for April 2018 to March 2019.

Main points

  • 93% were satisfied with the care provided by their GP, while 96% agreed they were treated with dignity and respect.
  • 15% had used out of hours GP services in the previous 12 months, and of these, 84% were satisfied with the service.
  • Of those who have had hospital appointments in the previous 12 months, 94% of outpatients were satisfied with the care received, compared with 89% of inpatients.

Reports

GPs, hospitals and out of hours services (National Survey for Wales): April 2018 to March 2019
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Contact

Alice Roebuck

Telephone: 0300 025 0061

Media

Telephone: 0300 025 8099

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