This report looks at the NHS GP service, using results from the latest survey and comparing across years.

Analysis covers:

  • people’s satisfaction with making a GP appointment
  • satisfaction with the service received
  • use of the Welsh language in relation to their appointment.

Key points

  • 77% of people had seen their GP in the past year; of those, 21% found it very difficult to make a convenient appointment.
  • 79% of people agreed that at the start of their GP appointment the doctor knew the relevant information about them and their medical history; men were more likely to agree than women (82% vs 76%).

Reports

GP services (National Survey for Wales), April 2016 to March 2017
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Contact

Siobhan Evans

Tel: 0300 025 6685

Media

Tel: 0300 025 8099