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His Royal Highness The Duke of Edinburgh, 10 June 1921 to 9 April 2021

Read about the arrangements following The Duke of Edinburgh’s death

This report covers satisfaction with ambulance response time, the service received, and trust in the crew’s professional skills.

Main points

  • 14% of people had contacted the emergency ambulance service in the past 12 months, and 87% were satisfied with the service they received from the emergency ambulance service.
  • 80% of people for whom an emergency ambulance was called went to hospital straight away, 6% went later that day or another day, and 15% of people did not go to hospital.


Emergency ambulance service (National Survey for Wales), April 2016 to March 2017 , file type: PDF, file size: 730 KB

730 KB
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Siobhan Evans

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