This consultation ended 13 December 2022.
Summary of outcome
The summary of responses is now available.
Details of outcome
Summary of responses , file type: PDF, file size: 1 MB
PDF
1 MB
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Original consultation
We want your views on how to introduce the necessary changes for implementing the Duty of Candour.
Consultation description
The Duty of Candour means NHS organisations have a duty to be open and honest with people they are caring for if things go wrong and harm has occurred.
We are consulting on:
- how we introduce the Duty of Candour to NHS organisations through new statutory guidance and statutory regulations
- amending the 'Putting Things Right' regulations and guidance to enable the Duty of Candour to integrate with them
Watch our video about the Duty of Candour.
Consultation documents
Consultation document , file type: PDF, file size: 354 KB
PDF
354 KB
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Consultation document - easy read , file type: PDF, file size: 4 MB
PDF
4 MB
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The Duty of Candour statutory guidance 2023 , file type: PDF, file size: 409 KB
PDF
409 KB
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Annex A - Trigger review process , file type: PDF, file size: 106 KB
PDF
106 KB
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Annex B - Levels of harm framework , file type: PDF, file size: 120 KB
PDF
120 KB
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Annex C - Duty of candour procedure , file type: PDF, file size: 60 KB
PDF
60 KB
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Annex D - Support for service user , file type: PDF, file size: 114 KB
PDF
114 KB
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Annex E - Making a meaningful apology , file type: PDF, file size: 118 KB
PDF
118 KB
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Annex F - Review process and record keeping , file type: PDF, file size: 98 KB
PDF
98 KB
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Annex G - Reporting, publication and reporting , file type: PDF, file size: 98 KB
PDF
98 KB
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Annex H - Case study examples , file type: PDF, file size: 209 KB
PDF
209 KB
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Annex I - Frequently asked questions , file type: PDF, file size: 106 KB
PDF
106 KB
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The Duty of Candour Procedure (Wales) Regulations 2023 , file type: PDF, file size: 200 KB
PDF
200 KB
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The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) (Amendment) Regulations 2023 , file type: PDF, file size: 93 KB
PDF
93 KB
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Putting Things Right guidance 2023 , file type: PDF, file size: 196 KB
PDF
196 KB
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