The report highlights lessons learned and challenges some of the underlying assumptions that have informed policy decisions to date.

Methodological recommendations are made on how to develop a robust framework for exploring costs and benefits of digital inclusion in Wales.

Leading on from this, the report includes a series of case studies based on interviews with older people in Carmarthenshire, in order to provide an understanding of the lived experiences of those affected by digital inclusion policies.

Reports

Digital inclusion - Economic and social benefits for individuals and wider society
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