Cross compliance: useful contacts (2024)
Contact details for Welsh Government offices and other agencies.
A PDF download of this document will be available soon.
In this page
Welsh Government
Rural Payments Wales Customer Contact Centre
Rural Payments Wales
PO Box 251
Caernarfon
LL55 9DA
Use RPW online account to email RPW or Contact the Helpdesk on 0300 062 5004
Cadw
Welsh Government
Ty’r Afon
Bedwas Road
Caerphilly
CF83 8WT
Tel: 0300 025 6000
E-mail: cadw@gov.wales
Natural Resources Wales
Tŷ Cambria
29 Newport Road
Cardiff
CF24 0TP
Telephone Numbers:
- general enquiries: 0300 065 3000
- incident hotline (24 hours): 0300 065 3000
- floodline (24 hours): 0345 988 1188
E-mail: enquiries@naturalresourceswales.gov.uk
Rydym yn croesawu galwadau’n Gymraeg / We welcome calls in Welsh.
Department for Environment, Food and Rural Affairs (DEFRA)
Seacole Building
2 Marsham Street
London
SW1P 4DF
United Kingdom
DEFRA Helpline
Tel: 03459 33 55 77
E-mail: defra.helpine@defragov.uk
Animal and Plant Health Agency (APHA)
South Wales Animal & Plant Health Regional Office
APHA Field Services
Tŷ Merlin
Heol Glasdwr Parc
Pensarn
Carmarthen
SA31 2NJ
Tel: 0300 303 8268
Email: APHA.CymruWales@apha..gov.uk
North Wales Animal & Plant Health Regional Office
APHA Field Services
3rd Floor, Government Building
Penrallt
Caernarfon
Gwynedd
LL55 1EP
Tel: 0300 303 8268
Email: APHA.CymruWales@apha.gov.uk
British Cattle Movement Service (BCMS)
BCMS
Curwen Road
Workington
Cumbria
CA14 2DD
BCMS Helpline English 0345 050 1234
Hearing Impaired (Typetalk) 18001 0345 050 1234
BCMS Helpline Welsh 0345 050 3456
CTS On Line
Website: www.bcms.gov.uk
CTS self service line English 0345 011 1212
CTS self service line Welsh 0345 011 1213
Email: ctsonline@bcms.rpa.gov.uk
Food Standards Agency Wales (FSA)
4th Floor, Welsh Government Building
Cathays Park
Cardiff
CF10 3NQ
Tel: 0330 332 7149
Email: walesadminteam@foodstandards.gov.uk
Website: www.food.gov.uk
EIDCymru
Tŷ Merlin
Parc Merlin
Aberystwyth
Ceredigion
SY23 3FF
Tel: 01970 636 959
E-mail: contact@eidcymru.org
Local Authorities
Website: www.wlga.gov.uk
E-mail: enquiry@wlga.gov.uk
This site has links to all Local Authorities in Wales.
See local directory for contact details of your Local Authority Animal Health Office/Trading Standards.