We are seeking your views on the draft 'Code of practice on quality assurance and performance management, escalating concerns, and closure of regulated care and support services'.
Consultation description
The draft code of practice is for local authorities, local health boards, and NHS trusts who commission regulated care and support services under the Regulation and Inspection of Social Care (Wales) Act 2016.
It sets out requirements and information to support commissioners on:
- processes and actions
- roles and responsibilities
- recommended structures
It will replace the 2009 statutory guidance 'Escalating concerns with and closures of care homes providing services for adults'.
Consultation documents

Draft code of practice , file type: PDF, file size: 3 MB

Draft code of practice: easy read version , file type: PDF, file size: 2 MB

Response form: easy read version , file type: PDF, file size: 2 MB
Help and support
Large print, Braille and alternative language versions of this document are available on request.
How to respond
Submit your comments by 30 June 2025, in any of the following ways:
Online form
Post
Download the response form.
Complete and return to:
Care Home Team
Social Services Improvement Division
Welsh Government
Cathays Park
Cardiff
CF10 3NQ