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If you have a question about broadband please read the following options.

Read our FAQs

Many common questions about getting faster broadband are answered on our FAQ page.

Explore your options

If you want to find out how to get faster broadband read our ‘What are my options’ page.

Contact us

If you have a specific question about the Welsh Government’s fibre rollout or our other options available for getting faster broadband and you can’t find the answer on our website, you can contact us on:

Email

customerhelp@gov.wales

Telephone

0300 0604400

For any other issues you have with your broadband connection we would recommend you contact your internet supplier directly or the communications regulator Ofcom.