The Minister for Environment, Energy and Rural Affairs, Lesley Griffiths, has appointed Rhodri Williams as the new Wales Chair to the Consumer Council for Water.

First published:
21 October 2019
Last updated:
Rhodri Williams

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Rhodri has extensive experience of working in numerous executive and non-executive roles in both the public and private sector and is currently a non-executive Board Member of S4C. Previously, Rhodri was Ofcom’s first Director in Wales, where he was instrumental in working with government at all levels to help ensure consumers in Wales, particularly in rural areas, received access to fast broadband speeds and mobile telephony services.

The Consumer Council for Water is the independent, statutory body, whose primary role is to represent the views of water and sewerage customers in England and Wales. It provides advice and information on water matters, investigates complaints and helps ensure existing and future water customers receive value for money and a quality service.

Minister Lesley Griffiths said:

I attach great importance to the role of the Consumer Council for Water and the work of its Board and am pleased to announce Rhodri’s appointment to the post of Wales Chair. Rhodri will bring extensive experience of working in a number of high profile roles in the private and public sectors as well as a very good understanding of representing consumer interests in his previous role as Ofcom’s Director in Wales.

Rhodri Williams said:

We all depend on water for our health and general wellbeing. I am delighted to have the chance to make sure the water companies in Wales deliver outstanding services for consumers at a price we can all afford. I intend ensuring that customers in Wales get more for their money as we enter the final weeks of the 2019 price review. I will be listening to what consumers across Wales have to say about what is required to secure improvements to those aspects of the water companies’ services which are of greatest concern to them.