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The aim of the evaluation was to inform decision-making relating to the future of the Helpline and specifically the re-tender process for the Helpline contract to be awarded from 2015.

The evaluation is based on a review of strategic documentation, monitoring data and consultations with Helpline key stakeholders including Welsh Government officials, Helpline staff, Helpline users and agency representatives.


All-Wales domestic abuse and sexual violence helpline evaluation: summary of main findings , file type: PDF, file size: 266 KB

266 KB
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