This report looks at views on public services, including engagement with and access to local democracy, access to information on local authorities and services and satisfaction with services and facilities in the local area.

Key points

  • 77% of people are satisfied with their ability to access the services and facilities they need. 
  • 68% are satisfied that good services are available. Satisfaction with availability varies by settlement type.
  • 17% of people feel they are able to take part in making decisions about how local services are run.
  • 12% think that local people are asked their views before the local authority set its budget.


Access to local services and facilities (National Survey for Wales), April 2017 to March 2018
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Siobhan Evans

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