Writing to the Cabinet Secretary for Health and Social Care

The cabinet secretary will deal with emails and letters based on their responsibilities.

The Cabinet Secretary for Health and Social Care cannot intervene in individual cases or complaints about NHS services.

If you wish to raise issues from multiple portfolios, please only write to one minister. You will receive a single response from the Welsh Government covering all of your concerns.

You will not receive additional or faster responses by contacting more than one minister. Your correspondence will be combined and answered once.

We will respond via email wherever possible (even if you have written to us in hard copy). You may wish to send us your correspondence by email only.

Please also check your junk mail or spam filters for replies – you may wish to add the @gov.wales domain to your safe domain lists to ensure that you receive our email responses.

We aim to reply within 17 working days. However due to the increased volume of correspondence currently being received, we may take longer.

We are unable to answer correspondence on non-devolved matters. These remain the responsibility of the UK government. Find contact details for the relevant departments.

Get help online

It may be faster to get help online.

• COVID-19 vaccination
• COVID-19 boosters
• COVID-19 vaccinations for children
• NHS COVID Pass
• all COVID-19 information

If you wish to complain about an NHS service, you should contact the organisation who provides that service.

• contact your local health board
• complain about ambulance waiting times
• complain about NHS or GP services

Post

You can write to the minister at the address below. Do not send hard copies of emails.

Letters received through the post will be answered, but may take longer for us to respond to. We will answer by email where possible, so you may wish to email us instead.