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Job details and how to apply for our Future Tax Design Lead role at the Welsh Revenue Authority (WRA).

Role details

Job title

Future Tax Design Lead

Salary range

£40,100 to £47,470



Working pattern

This is a full-time role. However, flexible working arrangements and job sharing are welcomed and will be considered.

Contract type



Available as a loan or secondment for up to 2 years.


We encourage flexible and hybrid working but we’re currently asking our people to work from home if they can, or from our Merthyr Tydfil/Cardiff office locations. 

This role will be based in Cardiff.

Closing date and time

6 March 2022 at 11:55pm

Reporting to

David Matthews, Head of Tax Strategy & Policy

Contact us about this role

About us

At the Welsh Revenue Authority (WRA), we’re responsible for collecting and managing two devolved Welsh taxes; Land Transaction Tax and Landfill Disposals Tax, on behalf of the Welsh Government. The revenue we raise funds public services, like the NHS and schools, in communities across Wales.

We’re committed to helping deliver a fair tax system for Wales through what we call ‘Our Approach’ - a Welsh way of doing tax. By working collaboratively with representatives, partner organisations, taxpayers, and the public, we make sure taxes are collected efficiently and effectively.

We base everything we do on our Corporate Plan 2019 to 2022. This sets out our purpose, strategic objectives, and longer-term ambitions. We report on our work annually - see our latest Annual Report and Accounts.

We’re a small and multi-skilled organisation of more than 70 staff, with talents, skills and experience spanning 14 different professions. We champion innovation, collaboration and shared decision-making. And we empower and entrust our people with high levels of responsibility and autonomy. Find out more about what it’s like to work with us in our latest People Survey.

For further information, please visit

About the role

The WRA supports Welsh Government in developing its approach to new and existing Welsh taxes (national and local) and other revenue services by drawing on our expertise in collectively understanding end-to-end delivery systems. This involves thinking about operational models for new taxes and services, developing innovative digital solutions, findings ways to minimise administrative and compliance challenges, and helping others to explore cross-cutting solutions and opportunities that could be extended across the Welsh public sector.

You will need to be a great team player, possess strong skills in strategic thinking and enjoy working across organisational boundaries to provide expert advice. You will also need to develop a detailed understanding of the devolved tax landscape in Wales, working closely with partners across government to shape the design of both new and existing taxes. You will build our understanding of the impacts possible new taxes could have on the collection and management of the WRA’s existing devolved taxes, Landfill Disposals Tax (LDT) and Land Transaction Tax (LTT).

To be successful in the role, you will need to enjoy engaging with a diverse network of stakeholders, building a clear understanding of how revenues services work as a system and using this to influence their development. You will need to be a strong communicator, conveying both high-level strategy and more technical advice clearly and simply to a range of audiences.

The work of the Tax Strategy & Policy team varies according to emerging issues and trends, delivery of WRA priorities and wider Welsh Government strategy for the devolved taxes in Wales. We are looking for a person who can work flexibly and collaboratively to resolve uncertainty, and to develop robust solutions to complex issues. To enjoy the role, you will appreciate that the WRA is still forming and there is much to do, and that the role will change over time as we respond to the needs of a new Welsh Government and support its aims through the unprecedented and fast-changing response to the coronavirus pandemic and the UK exiting the European Union.

The WRA brings our diverse professional skills to bear alongside our specific practical experience of running tax systems to help develop effective solutions alongside colleagues in Welsh Government. This role will put you at the heart of developing our approach to tax design, drawing together our expertise across different professional disciplines, including policy, data, digital, customer insight, communications and finance. You will find new ways to convey this collective insight and explain its relevance to colleagues and stakeholders across Welsh Government and beyond. You don’t need to be an expert in these different areas but you will need to work across professional boundaries.

David Matthews, Head of Tax Policy and Strategy

Candidate information session

We will be holding a virtual candidate information session on 2 March 2022 at 12 noon on Microsoft Teams. This will be an opportunity for you to find out more about the role if you would like to attend contact us at:

Main tasks

Shaping design projects

You will:

  • shape and coordinate cross-WRA input on the future design of Welsh national taxes and revenue services, both existing and new, in line with the Welsh Government’s tax policy work plan. This may include the design of a Welsh tourism levy and the introduction of local rates of Land Transaction Tax
  • develop our approach to design in the context of our Corporate Plan, interpreting vision to guide how we draw conclusions, and identifying opportunities for us to share our expertise in how taxes work
  • take a systems- and evidence-based approach to design: using data and research to visualise, articulate and solve complex problems, analysing interdependencies and remaining focussed on outcomes
  • make informed judgements that take into account user needs, available technology and value for money. Demonstrate awareness of the wider digital economy and advances in technology
  • undertake research to inform and develop our strategic thinking, scoping and commissioning internal and external discovery projects to enhance broader design work. Use this research to shape our policies, roadmaps and vision statements
  • build a cross-WRA understanding of the potential impacts new taxes may have on our existing functions and powers, the devolved taxes we currently administer (LDT and LTT) and our operating model
  • apply an agile mindset to design projects: working in a fast-paced, evolving environment, using an iterative method and flexible approach to enable rapid delivery
  • understand and resolve technical disagreements across varying levels of complexity and risk, solving issues and unblocking problems
  • ensure the WRA’s governance framework to support our design work remains robust

Building a network

You will:

  • develop constructive relationships to form a collaborative approach across multidisciplinary teams, distilling WRA expertise to provide rounded advice to our partners
  • develop and enhance relationships with stakeholders who can influence the design of new devolved taxes and revenue services. Advocate and communicate the WRA’s role on design to create trust and authenticity, while understanding the needs of our partners. Key stakeholders include the Welsh Treasury, wider Welsh Government, Local Authorities, other government departments, and external stakeholders such as academics and research bodies
  • develop and maintain relationships with other relevant bodies involved in tax administration (HMRC, Revenue Scotland, Natural Resources Wales) and key external stakeholders (e.g. Law Society, representative bodies)
  • communicate effectively across organisational, technical and political boundaries, understanding the context. Make complex and technical information and language simple and accessible for non-technical audiences
  • run collaborative design activities, influence others and build consensus

You will also get involved in corporate projects, supporting the continuous development of the WRA, as we seek to share our expertise and build our collective capability.

Success criteria

We recruit using success profiles. Our success profiles guidance will help you in completing your application. 

In brief, this approach means:

  • we look for evidence of what you have done and what you can do. This means we look for the behaviours, strengths and ability needed to do the job
  • where necessary or relevant, we also consider experience and technical knowledge
  • this approach starts at application stage and continues throughout the recruitment process
  • we may only look for some things at certain stages. We’ll always be clear what we’re looking for and when

You should highlight evidence from the table below during the recruitment process. You may also wish to refer to the main tasks mentioned above.



Assessed in personal statement and CV

Assessed during interview or assessment

Seeing the big picture

Understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders. Remain alert to emerging issues and trends which might impact your work area.



Working together

Establish professional relationships with a range of stakeholders. Collaborate with these to share information, resources and support.



Making effective decisions

Analyse and use a range of relevant, credible information from internal and external sources to support decisions. Present strong recommendations in a timely manner outlining the consideration of other options, costs, benefits and risks.





Assessed in personal statement and CV

Assessed during interview or assessment


You proactively create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the organisation. You identify connections and reach out to bring people together.




You communicate thoughts and ideas, verbally or in writing. You simplify complexities and adapt communication so others can understand.




You are inquisitive, you seek out new information and look for new ways to develop yourself



Welsh language requirements

The following list of language requirements represents an objective assessment of the Welsh language skills required to undertake the duties of this post:

Welsh language skills

Welsh skills are desirable


0 = No skills


0 = No skills


0 = No skills


0 = No skills

Welsh desirable means that having Welsh language skills would be useful in this role, but it is not an assessment criteria so it won’t put you at any disadvantage during recruitment if you aren’t a Welsh speaker. We support all staff to learn or improve their Welsh language skills once they join us.

Level of security vetting

As a civil service department, all our people have access to government assets. Different roles require different levels of national security vetting.

Clearance level

Required for the role

Baseline Personnel Security Standard


Counter Terrorist Check


Security Check


Developed Vetting



Our assessment process includes a blended interview, where we test you against the criteria above. Depending on the role, we may:

  • test for strengths relevant to the behaviours
  • ask you to complete an exercise, test, or presentation at interview stage
  • ask if you have any requirements you would like us to be aware of

How to apply

To apply for this role, please send us:

  1. Your CV (no more than 2 pages of A4).
  2. A personal statement (800 to 1,200 words) on how you meet the criteria.
  3. Your Details form. This allows us to make sure our recruitment process remains fair. It will not be shared further than our HR team.

Send all 3 documents to

To be fair to all, we do not accept:

  • late applications
  • incomplete or missing documents
  • personal statements over 1,200 words

We’re currently working from home and unfortunately cannot accept applications by post. If you're interested in this role and unable to apply by email, please contact us on 03000 254 000 to discuss alternative ways to apply.

We're unable to discuss opportunities with recruitment agencies, please apply directly. 


We offer a wide range of benefits when you join the WRA, such as:

  • a generous pension
  • progression related pay
  • 31 days holiday

Find out more about the benefits of working for us.

Find out more about us

Find out more about our work by visiting our website. Or follow and engage with us on our Twitter, LinkedIn and YouTube accounts.