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Improving public services publications

Access the latest publications on improving public services in Wales here.


Mapping the Regulatory Landscape in Wales

Mapping the Regulatory Landscape in Wales

This report provides clarity around the regulatory landscape in Wales.

Trade Union (Wales) Act

The Trade Union (Wales) Act 2017 received Royal Assent on 7 September with a Coming into Force Date of 13 September 2017.

Senior management pay across the Welsh public sector

This report has been prepared to help improve the transparency of senior management pay across the devolved public sector in Wales.

Guidance for Local Authority Scrutiny Committees on the scrutiny of Public Services Boards

This guidance helps local authority scrutiny committees support the development of Public Services Boards as a result of The Well-being of Future Generations Act 2015.

Making good decisions

This guidance assists public authorities in Wales to make good decisions that are lawful and comply with the Rule of Law.

Principles and guidance on the appropriate use of non-guaranteed hour arrangements in the devolved public services in Wales

The Welsh Government commissioned the Public Service Staff Commission to review and advise on the appropriate use of non guaranteed hour arrangements in the devolved public services in Wales.

Alternative Delivery Models in public service delivery: Action Plan

The Action Plan is framed within the Well-being of Future Generations Act’s drive to work towards shared national goals, effective integration of objectives, collaboration and involvement.

Transparency of senior remuneration in the devolved Welsh public sector

A common set of principles and minimum standards which we expect devolved public bodies in Wales to uphold.

Is the feeling mutual?

Report on co-operative and mutual models in public service delivery.

Local authority service performance 2013-14

Report looking at the performance of key local authority services in Wales.

Public engagement and consultation during the budget setting process

Good practice examples by Local Authorities.

Code of Recommended Practice on Local Authority Publicity in Wales

The Code provides guidance on the content, style, distribution and cost of Local Authority publicity in Wales.

Two-Tier Workforce Codes

A revised code of practice on workforce matters, commonly known as the ‘Two-Tier Code’, has been published. The new Code is based on the on the fair treatment of transferring staff and the treatment of staff working alongside transferred staff.

Comparisons of the Regional Collaborative Areas 2014

This is the third annual compendium providing key summary statistics for the six regional collaborative areas in Wales.
Local Authority Service Performance 2012-13

Local Authority Service Performance 2012-13

Report looking at the performance of key Local Authority services in Wales.