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About this topic

In order to drive improvements in public services, we are committed to working with public service leaders so that services are designed around people, not organisations. We are doing this by working collaboratively with partners from across public services through a new Public Service Leadership Group.


The Group provides national leadership for public service reform and collaboration, driving the pace of improvement in public services across Wales. Its key responsibilities are:

  • ensuring coherence in the implementation of overall public service reform agenda in Wales, including oversight of the implementation of the Compact with local government and building coherence with the reforms in education, social services, health and other areas
  • sponsorship and mandating of national action – for example, in asset management and procurement; in delivering effective services to vulnerable groups; and, in developing effective organisations - to improve the effectiveness and efficiency of public services
  • the development of effective regional leadership for collaboration, building on existing regional leadership structures and the Welsh Government’s geographical footprint for regional collaboration.

Collective political leadership and accountability will be provided through a reformed Partnership Council for Wales.

Aims and commitments

Our Programme for Government commitments seek to ensure that people can access effective and efficient public services wherever they are in Wales by:

  • strengthening local democracy
  • supporting continuous improvement in our public services
  • ensuring that our funding supports stronger and more effective service delivery
  • encouraging effective public service collaboration.