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How to get in touch with Rent Officers Wales.


0300 062 5106


Rent Officers Wales
Welsh Government
Sarn Mynach
Llandudno Junction
LL31 9RZ


For general enquiries:
For submitting a fair rent application:
For submitting lettings information:

How to complain about Rent Officers Wales

Anyone affected by our administrative actions or failures can make a complaint about Rent Officers Wales.

If you believe you have suffered as a result of a service failure on our part, please refer to the Welsh Government's Code of Practice on Complaints. This sets out the principles and procedures we will apply when considering complaints.