In this guide
4. Tenant satisfaction data
What you can compare
- what tenants think of the area they live
- if tenants think their rent is good value for money
- if tenants trust their housing association
- if tenants think their housing association listens to them
- is the service provided by the housing association what tenants expect
- what tenants think about the quality of their home
- what tenants think about the service provided by the housing association
- what tenants think about how the housing association deals with antisocial behaviour
- what tenants think about how their housing associations deals with repairs and maintenance