You may be eligible for a grant if you have built up rental arrears due to COVID-19.
How to apply
The scheme is now open for applications. Applications can be made through your local authority.
To apply for a Tenancy Hardship Grant, you must have had financial hardship due to the Covid-19 pandemic that meant that you have not been able to pay your rent.
- have built up 8 weeks or more of rent arrears between 1 March 2020 and 30 June 2021
- have struggled to pay your rent or rent arrears due to Covid-19
- live in and hold a tenancy for a private sector property in Wales
- not have been getting housing benefit or housing cost payments through Universal Credit when you built up your rent arrears
- not have been able to fully pay your rent during the period when you went into arrears because of Covid-19.
You will not be able to get a Tenancy Hardship Grant if you have not experienced financial hardship during Covid-19 and deliberately not paid your rent to your landlord or agent.
What you will need to make an application
When you apply you will need to complete an application form and provide evidence to help the local authority to make a decision on whether to award you with a grant. You will need:
- proof of ID (a driving licence or a passport or a birth certificate with household bills that prove your address for the last three months)
- a copy of your bank statements for at least the past two months (including any saving accounts you have)
- a copy of your tenancy agreement
- evidence and explanation that you have not been able to pay your rent because of Covid-19 – which will include a review of your finances
The local authority might ask you for other information or evidence to help to support your application for grant. Providing this quickly, will help them to process your application.
After you submit your application
Your details will be checked and you will be contacted about your application. You will be expected to provide information on your income, how you have been affected by the pandemic, and how this has affected your ability to pay your rent.
It is helpful to let your landlord or agent know that you are applying for a grant, as the local authority will also contact your landlord or agent who will be asked to provide a written statement confirming that you are a tenant of theirs and that you are in rent arrears and by how much.
The local authority will then let you know whether your application has been approved or not. You may also be contacted if you need to provide more information.
If your application is approved
If your application is approved your grant will be paid to the landlord on your behalf.
This grant will not need to be paid back.
If your application is not approved
Your application will be refused if you do not meet the eligibility criteria or have not provided the evidence needed to take forward your application.
Making an application
To apply to your local authority, contact them by using their email address. Please include 'THG Support Grant' as the subject line of your e-mail. This will help them identify that you are applying for a grant.
Find your local authority if you don’t know what local authority you live in.
Blaenau Gwent County Borough Council
Bridgend County Borough Council
Caerphilly County Borough Council
Carmarthenshire County Council
Ceredigion County Council
Conwy County Borough Council
Denbighshire County Council
Flintshire County Council
Isle of Anglesey County Council
Merthyr County Borough Council
Monmouthshire County Council
Neath Port Talbot County Borough Council
Newport City Council
Pembrokeshire County Council
Powys County Council
Rhondda Cynon Taf County Borough Council
Swansea City Council
Torfaen County Borough Council
Vale of Glamorgan Council
Wrexham County Borough Council
If you received a loan through the Tenancy Saver Loan scheme
If you received a loan through a Credit Union, through the Tenancy Saver Loan scheme, you will be contacted by your Credit Union. Your loan will be repaid by a grant through the scheme.
Getting other help
If you are in rent arrears, you should:
- speak to your landlord to discuss your arrears and how they can be repaid or
- get advice and support on your arrears from Shelter Cymru or Citizen’s Advice Cymru.
- see if you are able to apply for existing support, including a Discretionary Housing Payment if you are in receipt of housing benefit or housing costs of a Universal Credit claim
We would urge you to do this before you apply to the scheme.
If you are being threatened with eviction
A landlord cannot legally make you leave your home without a court order.
If you are at threat of eviction and at risk of homelessness, you should contact your local authority as soon as possible.
Local authorities must help people who could lose their home or are homeless.
They can help you find a home. They work with other support organisations that can help people keep their homes or find a new one.
Your landlord will have to provide you with notice before they can evict you. Read the guidance eviction during the coronavirus pandemic.
Through the Debt Respite Scheme, you may be able to apply for 60 days ‘breathing space’ from eviction for rent arrears which can help provide you with some time to manage your debts. You should contact Shelter Cymru or Citizen’s Advice Cymru for more information on how to apply for this.