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Social Research

Research into letting agent fees to tenants

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  • Release date: 17 August 2017
This study was commissioned to further understand the fees letting agent charge to tenants renting in the private renting sector. 

It also looked at the possible implications if these fees were to be banned.

The research comprised of:

  • interviews with Welsh and Scottish stakeholders 
  • a survey completed by 168 letting agents in Wales (who between them managed around half of the agent-managed PRS properties in Wales)
  • two separate surveys completed by a total of 278 landlords.


Tel: 0300 025 5780

Tel: 0300 025 8099

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