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Rail transport

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  • Release date: 28 March 2018
  • Period covered: 2016-17
An annual report which includes information on access to stations, train incidents, railway fatalities and crime.

Key points

The number of rail passenger journeys in Wales increased in 2016-17, reaching its highest levels since 1995-96.

There were 30.45 million rail passenger journeys which either started or ended in Wales in 2016-17, an increase of 0.5 per cent when compared to the previous year. Over two-thirds (70 per cent) of these journeys were within Wales.

Rail passenger journeys within Wales increased to 21.2 million journeys in 2016-17, a 2.5 per cent increase on 2015-16.

These figures are driven by increases in South East Wales, South West Wales and Mid Wales over the period. In 2016-17, South East Wales accounted for 81.5 per cent, South West Wales for 10.7 per cent, North Wales for 6.7 per cent, and Mid Wales for 1.0 per cent of all journeys.

In 2016 there was 1 railway fatality (excluding suicides).

This has remained unchanged from 2015. There was 4 reported in 2012, 1 in 2013 and 2 in 2014.

In 2016-17, recorded notifiable offences decreased by 2.3 per cent.

There were 1,187 notifiable offences reported on Welsh railways in 2016-17, down 28 from the previous year.

Overall passenger satisfaction with their journey on Arriva Trains Wales for the most part has decreased from spring 2013 to autumn 2017.

The average for all GB regional operators during the same period showed very little fluctuation ranging from 83 to 97 per cent.


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