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Social Research

Evaluation of Skills Gateway for Business

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  • Release date: 9 August 2018
The Skills Gateway for Business (SGfB) service offers skills advice and signposting to businesses across Wales through an online, telephone and face-to-face service.

The focus of the evaluation was to establish the effectiveness of SGfB in facilitating access to employment and skills support for employers. The evaluation was intended to provide key lessons to support improvements to the SGfB service and similar activities. 

Key findings

  • The SGfB service is clearly aligned with its policy drivers. The service is lean on cost and offers an efficient yet extensive service to businesses in Wales.
  • The SGfB service is not widely or frequently marketed currently.
  • The advice provided by the regional skills advisers was deemed to be of a high quality.
  • The Skills Profile, though easy to complete and relatively short, could benefit from additional tailoring.


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