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Social Research

Digital inclusion - Economic and social benefits for individuals and wider society

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  • Release date: 15 December 2011
The report highlights lessons learned and challenges some of the underlying assumptions that have informed policy decisions to date.

Methodological recommendations are made on how to develop a robust framework for exploring costs and benefits of digital inclusion in Wales.

Leading on from this, the report includes a series of case studies based on interviews with older people in Carmarthenshire, in order to provide an understanding of the lived experiences of those affected by digital inclusion policies.

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