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Social Research

Barriers faced by lesbian, gay, bisexual and transgender (LGBT) people in accessing domestic abuse, stalking and harassment, and sexual violence services

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  • Release date: 4 June 2014
The study involved an evidence assessment, qualitative interviews with 18 professionals and written submissions from 34 LGBT people across Wales.


The research found that LGBT people who experience domestic abuse, stalking and harassment and sexual violence may face specific barriers to accessing services. These included “individual barriers” related to their knowledge and perceptions, “interpersonal barriers” related to control and abuse from other people on the basis of their sexual orientation and gender identity, and “structural and cultural barriers” that related to the way existing services have been designed with the needs of heterosexual, cisgender(1) women in mind.

(1) Cisgender- People who are not transgender: they experience a match between their bodies, personal identity and the gender they were assigned at birth.


  • Flexible and confidential access.
  • LGBT inclusive services.
  • Informed and diverse staff.
  • Monitoring and evaluation.
  • Further research.
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