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Ambulance services

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  • Release date: 18 October 2018
  • Period covered: 2017-18 and September 2018
  • Next update: 22 November 2018
Data on emergency calls and response times.

From June 2018 we are publishing Ambulance Quality Indicators (AQIs) on behalf of the Emergency Ambulance Services Committee (EASC). The data, monthly from April 2016, is available on StatsWales.

September 2018

Release date: 18 October 2018

Data has been published on StatsWales.

2017-18

Release date: 27 June 2018

479,444 emergency ambulance calls were made during 2017-18, 4.4% up on the previous year, and 126% more than in 1991-92.

Key points

  • 479,444 emergency ambulance calls were made during 2017-18, 4.4% up on the previous year, and 126% more than in 1991-92.
  • 22,878 were red calls (immediately life-threatening), 4.8% of the total.
  • 74.6% of red calls received a response within 8 minutes, down from 76.3% in 2016-17.
  • Performance ranged from 68.2% in Hywel Dda to 81.7% in Cardiff & Vale.
  • The median response time for red calls was 4 minutes and 58 seconds, three seconds slower than in 2016-17.
  • The median response time for amber calls was 19 minutes and 3 seconds, almost five and a half minutes slower than the previous year.

Further information

Monthly data are published on StatsWales and a report is published annually. The data is summarised in the monthly report ‘NHS activity and performance summary’ which includes data on a range of services and includes an online data tool.

Contact

Statistician
Tel: 0300 025 1646
Email: stats.healthinfo@gov.wales

Media
Tel: 0300 025 8099
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