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May 2022 Data
This year’s survey publication includes 12 standard questions which all landlords have asked their tenants within the last two years based on a standard methodology.
The data is provided by landlords and published by the Welsh Government to provide stakeholders with information which they can explore with the landlords. It is not validated by the Welsh Government.
May 2021 Data
As part of the current 5-year social housing rent agreement, social landlords undertake a standardised tenant satisfaction survey. The intention was for the survey results to be available for publication by April 2021 and surveys then to be carried out at least every two years. However, because of the impact of the COVID 19 pandemic, in May 2021 we published limited data across the following areas:
- service provided by the landlord
- quality of their home
- repairs and maintenance
- the neighbourhood
- value for money
- how well the landlord listens to them