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What to do if you and your family are living in a refuge and self-isolating.

First published:
15 May 2020
Last updated:

You should avoid shared spaces such as kitchens, bathrooms and sitting areas as much as possible.

Coronavirus symptoms or need to self-isolate

If you or one of your children shows coronavirus symptoms, you should:

  • stay in your own room and follow the self-isolation guidance
  • tell a member of staff that you or one of your children are feeling unwell and will be self-isolating

More than one family staying in refuge

If one or more family member is unwell, all families staying in the refuge must not leave for 14 days. They must follow the guidance for households.

Coronavirus symptoms

If you live with others and you have symptoms, you must stay at the refuge for 10 days. All other residents, even those who are well, must not leave the refuge for 14 days (the 14 day period starts from the day when the first person became ill).

If anyone else starts to show symptoms, they need to stay at the refuge for 10 days from the day when the symptoms started showing (it does not matter what day they are on in the original 14 day isolation period).

Your refuge provider may make one property a ‘safe zone’ for those who need to self-isolate. If possible, they may divide the building into zones for different groups. For example, people with symptoms, people in high risk groups and all other people.

If it is not possible to self-isolate you can reduce the risk of infecting others by:

  • not sharing a bed with your children
  • using a separate bathroom for those who are self-isolating
  • drawing up a bathroom rota (you may be the last to use the bathroom)
  • cleaning the bathroom after each use
  • keeping 2 metres away from others
  • drawing up a rota to spend time outside to get fresh air

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