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What to do if you need to self-isolate and are staying in an emergency hostel or night shelter or supported accommodation.

First published:
15 May 2020
Last updated:

If you are staying in a hostel or night shelter, you must tell your support worker or the person in charge if you:

Coronavirus symptoms or need to self-isolate

You must avoid shared spaces such as kitchens, bathrooms and sitting areas as much as possible.

Staying in a single room

If you have coronavirus symptoms you must stay in your room by yourself for 10 days.

You must also avoid contact with other people. Your support worker or person in charge will make food and any medication arrangements.

Sharing a room

If you have coronavirus symptoms and you are sharing your room with someone else, you may be asked to move to a separate room to self-isolate for 10 days.

If a single room is not available,  you must stay in the same room with the person you have been sharing with for 14 days.

You don't need to 'rewind the clock' if you have moved to your hostel or night shelter because the person you were living with had coronavirus symptoms. You should continue with your original timescale until the 14 days self-isolation have finished.

If it is not possible to self-isolate in your own room you can reduce the risk of infecting others by:

  • arranging for your meals to be prepared and left outside your room, or avoid using the kitchen when others are and take meals to your room
  • using a dishwasher (if you have one) to clean dishes and cutlery
  • using washing up liquid and warm water to clean dishes and cutlery, drying thoroughly (do not share tea towels)
  • using a separate bathroom to others, if possible
  • drawing up a bathroom rota (you may be the last to use the bathroom)
  • cleaning the bathroom after each use
  • keeping 2 metres away from others, whether inside or outside