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What should I do if I need to self-isolate?

If you have symptoms of COVID-19, however mild, you must self-isolate at home for at least 10 days from when your symptoms started. Read the guidance on staying at home.

Food and medicine deliveries

If you do not have anyone who can help with food or medicines, you may be able to get help from your local authority or voluntary groups.

If you have previously been shielding, read the latest guidance.

Tips for staying at home

  • plan ahead and think about what you will need in order to be able to stay at home for the full 10 days
  • talk to your employer, friends and family to ask for their help to access the things you will need to make your stay at home a success
  • think about and plan how you can get access to food and other supplies such as medications that you will need during this period
  • ask friends or family to help you order supplies if you’re not used to online shopping
  • make sure that you keep in touch with friends and family over the phone or through social media
  • think about things you can do during your time at home. People who have successfully completed a period of staying at home have kept themselves busy with activities such as cooking, reading, online learning and watching films
  • when you are feeling better, remember that physical exercise can be good for your wellbeing. Look for online classes or courses that can help you take light exercise in your home. Find out how you can stay active safely.

Getting help from others

If someone you don’t know calls at your home:

  • always ask for ID and always ensure you are comfortable sharing details like your phone number or address
  • only provide information on a need to know basis and if you have seen ID
  • do not feel pressured into providing information
  • if you have doubts about those who are approaching you, and are concerned, it is advised that you don’t engage, and report serious suspicious behaviour to the police

Remember that genuine volunteers have been instructed not to enter your home and should all have documentation proving their status.

If you are receiving voluntary help do not share financial details like credit/debit card numbers or personal information.

Find out the latest information

For the latest information about coronavirus visit the Welsh Government website.

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