Thinking you, or a member of your family may have coronavirus is worrying.
If you have symptoms of coronavirus illness, however mild, you must stay at home for 10 days from when your symptoms started, but all other household members who remain well must stay at home and not leave the house for 14 days.
The 14-day period starts from the day when the first person in the house became ill. Staying at home will help control the spread of the virus to friends, the wider community, and particularly the most vulnerable.
Read the guidance on staying at home.
Food and medicine deliveries
If you do not have anyone who can help with food or medicines, you may be able to get help from your local authority or voluntary groups.
If you have previously been shielding, advice on the support available to you is included in the latest letter from the Chief Medical Officer for Wales.
Tips for staying at home
- plan ahead and think about what you will need in order to be able to stay at home for the full 10 or 14 days
- talk to your employer, friends and family to ask for their help to access the things you will need to make your stay at home a success
- think about and plan how you can get access to food and other supplies such as medications that you will need during this period
- ask friends or family to help you order supplies if you’re not used to online shopping
- make sure that you keep in touch with friends and family over the phone or through social media
- think about things you can do during your time at home. People who have successfully completed a period of staying at home have kept themselves busy with activities such as cooking, reading, online learning and watching films
- many people find it helpful to plan out the full 14 days, such as on a make-shift calendar. You may also find it helpful to plan in advance what you will do if, for example, someone in the household were to feel much worse, such as have difficulties breathing
- when you are feeling better, remember that physical exercise can be good for your wellbeing. Look for online classes or courses that can help you take light exercise in your home. Find out how you can stay active safely.
Getting help from others
If someone you don’t know calls at your home:
- always ask for ID and always ensure you are comfortable sharing details like your phone number or address
- only provide information on a need to know basis and if you have seen ID
- do not feel pressured into providing information
- if you have doubts about those who are approaching you, and are concerned, it is advised that you don’t engage, and report serious suspicious behaviour to the police
Remember that genuine volunteers have been instructed not to enter your home and should all have documentation proving their status.