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What to do if you are struggling to pay your rent to your landlord, council or housing association and help to pay it.

First published:
18 May 2020
Last updated:

Your landlord must give you notice before they can evict you from your home.

Renting from a private landlord or letting agent

If you are struggling to pay your rent or are in rent arrears due, you must:

  • speak to your landlord or letting agent
  • continue to pay your rent (if you can)

You should also consider agreeing a repayment plan with your landlord. They may be getting a mortgage payment holiday from their mortgage lender. Ask them about this when you speak to them. 

Help to pay your rent and bills

If you’ve not been able to pay your rent due to coronavirus and are in rent arrears, you could apply for a loan from a credit union. Find out how to apply for the Tenancy Saver Loan.

You can also get help from a Citizens Advice Cymru debt specialist. They can talk you through the options available to you.

Contact Citizens Advice Cymru

You could also get financial support to help pay your rent and bills due to the coronavirus pandemic.

Renting from a local authority or housing association

You must:

You should also consider agreeing a repayment plan with your local authority or housing association.

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