What to do if you are struggling to pay your rent to your landlord, council or housing association and help to pay it.
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Evictions for rent arrears have been suspended until 30 June 2021, and your landlord must give you notice before applying for a possession order.
Renting from a private landlord or letting agent
If you are struggling to pay your rent or are in rent arrears, you must:
- speak to your landlord or letting agent
- continue to pay your rent (if you can)
You should also consider agreeing a repayment plan with your landlord. They may be getting a mortgage payment holiday from their mortgage lender. Ask them about this when you speak to them.
Renting from a local authority or housing association
You must:
- speak to your local authority or housing association
- continue to pay your rent (if you can)
You should also consider agreeing a repayment plan with your local authority or housing association.
Help to pay your rent and bills
If you’ve not been able to pay your rent due to coronavirus and are in rent arrears, you could apply for a loan from a credit union. Find out how to apply for the Tenancy Saver Loan.
You can also get help from Citizens Advice.
- Phone: 0808 278 7920 Monday to Friday (9am to 5pm)
- Citizens Advice Cymru website
You could also get financial support to help pay your rent and bills due to the coronavirus pandemic.