Tenant participation: an evidence review

A review of the existing evidence relating to tenant participation activities, including international, UK wide, and Wales specific, examples.

The evidence discussed in this review looked at what tenant participation activities are happening, their benefits, and any barriers that exist.

The main tenant participation activities which were spoken about in the evidence were various forms of tenant groups. This included tenant scrutiny groups, steering panels, and advisory groups. Less formal activities such as tenant forums, drop-in sessions, and tenant surveys, are also utilised for tenant participation.

The main barriers to tenant engagement were identified as lack of resource (for both tenants, and landlords/organisations), and communication.

Reports