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Charlotte

From HR to education, Dubai to the creative industries – a varied career of growth and opportunities

I started my journey with Welsh Government in 2012 at the age of 21, moving from my role as a receptionist at a Health Club. My first position was on the HR Helpdesk, where I handled enquiries over the phone, in person, and by email. This first role opened the door to a really varied career.

Since then, I have worked in Healthcare Inspectorate Wales, the Education Department, and various HR teams, where the organisation funded and supported me to gain my formal HR qualifications. One of the most exciting chapters was a 13-month placement in Dubai, where I worked in International Relations.

Now, I am part of Creative Wales, the economic development agency for the creative sector in Wales. I lead and deliver events, manage sponsorships, and support the marketing and communications team to drive growth in our creative industries. Although I am based in London, the rest of my team is in Cardiff.

Why Welsh Government?  The organisation places a lot of emphasis on remote and flexible working, and there is a huge range of career paths and development opportunities available to people who are willing to explore and learn.  I really like the exposure to different sectors and the opportunity to pursue my own personal interests in work. 

When I joined, I expected a more 'static' organisation, but I was pleasantly surprised by the dynamic environment, lots of changing objectives and opportunities, including international roles and new departments.

Living and working in Dubai for 13 months, contributing to Welsh Government’s activities at Expo 2020 Dubai, has got to be my career highlight. 

My journey proves that you don't need a degree to have a successful and varied career. I joined with GCSEs and A-levels, and was driven by a willingness to embrace new challenges and seize opportunities. Welsh Government is a fantastic place to explore different sectors and discover your interests. By being proactive and dedicated, you can progress and make the most of the opportunities available. You definitely get out what you put in!

Find a Team Support Officer vacancy

We have a variety of exciting opportunities for Team Support Officers available across several departments.