Collection Nest home energy support: customer management The Nest home energy support customer charter, complaints policy and privacy notice. Part of: Home energy and fuel poverty (Sub-topic) First published: 1 April 2024 Last updated: 6 December 2024 Publications Customer charter 1 April 2024 Detailed guide Customer service and complaints policy 1 April 2024 Detailed guide Privacy notice 6 December 2024 Detailed guide Nest quiz competition: terms and conditions 6 December 2024 Detailed guide Related Home energy and fuel poverty (Sub-topic)Get help with energy efficiency in your home from Nest